Clinic Policies

Scope of Practice

Agency Bodyworks provides professional and therapeutic massage services with a focus on promoting relaxation, reducing stress, and alleviating pain and discomfort in the body. Our massage therapists are trained in a variety of massage techniques and modalities, including but not limited to Swedish massage, deep tissue massage, trigger point therapy, myofascial release, sports massage, and instrument assisted soft tissue mobilization.

We are dedicated to providing safe, effective, and individualized treatment to each client, and to work in accordance with ethical and professional standards set forth by our industry professional bodies and local regulations.

Here are some additional resources related to our scope of practice:

Informed Consent

Informed consent is a fundamental aspect of practice at Agency Bodyworks. We believe that every client has the right to be fully informed about their treatment options and to make decisions regarding their own health and well-being. Our massage therapists will not provide any form of massage therapy without the client’s full understanding and consent.

Before beginning any treatment, our therapists will take the time to discuss the treatment process, including potential benefits, risks, and alternatives. They will also review the client’s health history and any concerns the client may have. Only after the client has given their informed consent will the massage therapy session begin.

Code of Conduct

All clients are expected to follow the code of conduct outlined below. Non-adherence to the code could result in immediate termination of the current massage session and refusal of future massages. 

Respectful Behaviour
Clients are expected to behave in a respectful and courteous manner towards staff and other clients.

Personal Hygiene
Clients are expected to arrive for their massage appointment in a clean and hygienic state.

No Solicitation
Clients are not permitted to solicit massage therapists for personal services outside of the practice.

No Harassment
Agency Bodyworks has a zero-tolerance policy for any form of harassment, including sexual harassment.

Safety
Clients are expected to follow all safety protocols and instructions given by staff during their massage session.

Proper Payment
Clients are expected to pay for their massage session in a timely and proper manner. Failure to pay may result in the client being banned from Agency Bodyworks.